cloud_telephony

#Cloud #Telephony For most businesses, voice communications is a critical aspect of dealing with customers, and vendors – Unlike email and other communications, voice can often make or break a deal. However, the attendant costs and worries about how to manage a complex phone system tend to make this source of concern for many decision makers.

That’s where #cloud #telephony comes in. As you’ll see later in this article, cloud telephony gives you a far more powerful feature-set, at a drastically reduced cost, and with greater reliability and scalability .

·Save on infrastructure costs

Trying to set up your own call centre or customer service department using traditional phone systems is an expensive proposition – From trained maintenance personnel, to 24×7 power backups, to redundant phone links, to the building facilities, it can be a major investment for even mid-large businesses (small businesses can’t even dream of this).

·Cloud tech means reliability

Except for the largest businesses, the costs of implementing a reliable telephony system go beyond the initial investment on infrastructure. Today, with cloud computing and storage platforms offered by the world’s leading experts in IT – Microsoft, Google, and Amazon – being used by cloud telephony vendors to provide unmatched reliability and peace-of-mind, end users need not divert resources towards setting up their own solutions.

·Scalable for business of all sizes

This gives you access to a business communications platform that grows alongside your venture – whether you’re just starting out with a handful of employees, are seeking new funding, or are about to go public, you don’t have to worry about the costs of switching to an altogether new platform – your current platform will grow alongside you.

·Powerful and easy to manage

More powerful and yet easier to manage? #Cloud #telephony does live up to both these lofty aims with ease. The one-point management console you find in cloud apps and suites makes this possible, allowing for easy remote management of your system.

·Enhances data security

User data and privacy has acquired new significance in today’s world. With data breaches taking place at a worrying pace, you need to take a fresh look at the risks of outsourcing your customer service. By doing so, you could be handing over proprietary data and personal information to a third-party contractor.

missed-call-services

Benefits of Missed Call Services

Do not lose even a single lead just because your agents and customers are busy!

Success of your business largely depends on consistent and hassle-free communication with your customers. Missed call alert service is the shortest route to reach the service you are looking for and hence it has become indispensable for businesses these days.

  1. GET YOUR CUSTOMERS CONNECTED

Whether you are a beginner or a mastered entrepreneur, your subscribers are important for the success of your business. New customers help your business flourish and missed call alert service is the easiest way to connect with your customers. Some other great ways to stay connected with your customers are:

  • Lead Generation
  • User Registration
  • Coupons delivery
  1. MAKE THEM SUBSCRIBE YOU HELPS IN SURVEYS, VOTING AND CAMPAIGNING

The second vital step after getting connected with your customers is subscription. As per a recent survey conducted, mobile phone subscribers have reached 976 million and continue to grow further. Incredible though it may sound but yes! Engagement level goes up to almost 10 times with missed call services. Here are the option you can offer to your customers to subscribe through missed call service.

  • Query call
  • Call to subscribe
  • subscription verification call
  1. GET QUALITY CUSTOMERS BY VERIFYING

Quality of customers matters more than just quantity. Isn’t it? So verification is needed to get quality customers whether you have off line or on line business. With the help of missed call verification at the neck of your verification system, you are able to keep the garbage out of your business.

  1. HELPS IN SURVEYS, VOTING AND CAMPAIGNING:

Companies keep on conducting surveys from time to time. Missed call alert service is the best and the easiest way to encourage more and more people participate because it does not comprise the tedious process of filling forms.

  1. FOR GETTING FEEDBACK:

If you focus on pre-sales service only, your business tends to fail. To fix the shortcomings of the business, you need to identify them first. With the help of missed call alert service, you can get the feedback of your customers and know what actually they require and demand.

Needless to say, your customers maintain a hectic schedule and at that time completing tons of formalities or indulging in long conversations keep them at bay. Missed call service is the shortest, easiest and the most convenient path for them to reach you. So, be wise, think smart, grab maximum customers in just a ring and come out to be a winner.

bulk_sms_smart_marketing

Bulk sms services are used by a large number of people in their advertising campaign. There are a number of reasons due to which people prefer this mode of marketing.

Here are some of the benefits of a bulk sms marketing campaign.

    • Cost effectiveness: One of the most important things is that it is cost effective. Due to the affordability factor many people prefer it.
    • The deliverability factor: Within a few seconds a sms will reach your target audience’s phone. So as you can see the fast delivery of the sms is one of the major benefits.
    • Flexibility: You can easily make this marketing campaign a part of any other advertising or promotion campaign that you have. It is also up to you whether you want to send a large number of sms’s to the entire list that you have or you want to send the sms just to few people. This campaign gives you a lot of flexibility.
    • Better chances that the sms will be Read: There is a better chance that the sms will be read by your target customer. When the customer hears a buzz he will check his phone. The chances of an sms being opened and read are better that of an email be opened and read.
    • No spam filter problems: Emails can get delivered to the spam folder which will never be opened by the target audience but that is not the case with sms campaign as there is no problem of the spam folder.
    • Conversion rates: Since the chances of the sms being read are better, obviously one can expect better conversion rates from a bulk sms campaign as compared to some other marketing campaigns.
    • Huge marketing potential: It is important to understand that bulk sms marketing has a huge marketing potential which one can explore to get more leads.
  • These are some of the major benefits of this type of campaign.